Privacy Policy

Last Updated: January 2025

1. Introduction

Gain Publications ("we," "our," or "us") operates JukeKaraoke, a professional DJ and karaoke software application for Windows. This Privacy Policy explains how we handle information when you use our software.

2. Information We Collect

2.1 Information You Provide

When you purchase or register JukeKaraoke, we may collect:

Name and email address (for license delivery and support)
Payment information (processed securely by Microsoft Store or our payment processor)

2.2 Information Collected Automatically

JukeKaraoke stores data locally on your device, including:

Application settings and preferences
Music library information (file paths, metadata from your files)
Playlists and cue points you create
Session history (tracks played, timestamps)

Important: All music library data remains on your local device. We do not upload, sync, or transmit your music files or library information to any servers.

2.3 Information We Do NOT Collect

JukeKaraoke does NOT:

Access your music files themselves (only metadata)
Track your listening habits or send usage analytics
Collect location data
Access your microphone for recording (only for live karaoke monitoring)
Upload any data to our servers without explicit user action

3. How We Use Your Information

We use collected information solely for:

License Management: Validating your software license
Customer Support: Responding to support requests
Product Updates: Notifying you of updates (optional, you can opt out)
Legal Compliance: Meeting legal obligations

4. Data Storage and Security

4.1 Local Storage

All application data is stored locally on your Windows device in:

%LOCALAPPDATA%\JukeKaraoke\ (settings and cache)
User-selected music folders (your music files remain untouched)

4.2 Cloud Storage

If you install JukeKaraoke via Microsoft Store, your license information is managed by Microsoft under their privacy policy. We do not operate cloud storage for user data.

4.3 Security Measures

We implement industry-standard security practices:

Secure HTTPS communication for any online features
Encrypted storage of sensitive settings
No transmission of personal data without encryption

5. Third-Party Services

5.1 Microsoft Store

If you download JukeKaraoke from the Microsoft Store, Microsoft's privacy policy applies to the download, installation, and payment process.

5.2 Payment Processing

Payment information is processed by Microsoft Store or our payment processor. We never see or store your credit card information.

5.3 No Third-Party Analytics

JukeKaraoke does not use Google Analytics, Facebook Pixel, or any third-party tracking services.

6. Children's Privacy

JukeKaraoke is not directed at children under 13. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us at privacy@jukekaraoke.com.

7. Your Rights and Choices

7.1 Access and Control

You have the right to:

Access your personal data we hold
Request correction of inaccurate data
Request deletion of your data
Export your data (playlists, settings)
Opt out of promotional emails

7.2 Data Deletion

To delete all local data:

Uninstall JukeKaraoke from Windows Settings
Delete the folder: %LOCALAPPDATA%\JukeKaraoke\

Your music files remain untouched in their original locations.

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected
Right to delete personal information
Right to opt-out of sale of personal information (we do not sell data)
Right to non-discrimination for exercising your rights

9. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

Right of access to your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing

10. International Data Transfers

JukeKaraoke stores all data locally on your device. If you contact us for support from outside the United States, your email may be processed on servers in the US.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of JukeKaraoke after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us:

Email: privacy@jukekaraoke.com
Mail: Gain Publications, Privacy Inquiries
[Your Business Address Here]

13. Data Protection Officer

For GDPR-related inquiries, you may contact our Data Protection Officer at dpo@jukekaraoke.com.

Summary (Plain English)

What data do we collect? Your email (for license), and settings stored on your PC.

Do we track you? No. No analytics, no tracking.

Do we access your music? Only metadata (artist, title). Your files stay on your computer.

Do we share data? No. We don't sell or share your information.

How do I delete my data? Uninstall the app. That's it.